Privacy Policy
At WhispercCamp, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This policy outlines our practices in compliance with U.S. privacy laws.
Table of Contents
Information We Collect
Personal Information
We collect information that you provide directly to us when you:
- Create an account on WhispercCamp
- Make a purchase of our clearance items
- Subscribe to our newsletter for special deals
- Contact our customer support team
- Participate in surveys or promotions
Types of Information Collected
Note: We only collect information necessary to process your orders and provide our services for clearance items with minor imperfections.
| Information Type | Examples | Purpose |
|---|---|---|
| Identity Information | Name, email address, phone number | Account creation, order processing, customer support |
| Shipping Information | Shipping address, delivery instructions | Delivery of your clearance items (7-15 day timeline) |
| Payment Information | Billing address, payment method (processed securely via payment processors) | Transaction processing, fraud prevention |
| Technical Information | IP address, browser type, device information | Website functionality, security, analytics |
| Usage Information | Pages visited, products viewed, time spent | Improving user experience, personalizing content |
How We Use Your Information
Primary Uses
We use your personal information for the following purposes:
- Order Processing: To process and fulfill your purchases of clearance items, including shipping (7-15 business days)
- Customer Service: To respond to your inquiries about products, returns, or our policies
- Account Management: To create and manage your WhispercCamp account
- Communication: To send order confirmations, shipping updates, and policy changes
- Marketing: To send promotional emails about new clearance items (only with your consent)
- Improvement: To analyze website usage and improve our services
- Security: To detect and prevent fraud, unauthorized transactions, and other illegal activities
Clearance Items Note: Due to the nature of our products (items with minor imperfections), we may contact you to confirm details about specific flaws before shipping to ensure expectations are properly set.
Cookies & Tracking Technologies
Our Use of Cookies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality (shopping cart, account login)
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how visitors interact with our site
- Marketing Cookies: Used to show relevant advertisements (only with consent)
Your Cookie Choices
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling essential cookies may affect your ability to use certain features of our website, including making purchases.
When you first visit WhispercCamp, you will be presented with a cookie consent banner where you can choose which types of cookies to accept.
How We Share Information
Limited Sharing Policy
We do not sell your personal information to third parties. We only share your information in the following limited circumstances:
- Service Providers: With companies that provide services on our behalf (payment processing, shipping, customer support)
- Legal Compliance: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect the rights, property, or safety of WhispercCamp, our customers, or others
Shipping Partners: Given our 7-15 day delivery timeline for clearance items, we share necessary shipping information with our logistics partners to facilitate delivery of your orders.
Data Security
Our Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Practices Include:
- SSL encryption for all data transmissions
- Secure payment processing through PCI-compliant providers
- Regular security assessments and monitoring
- Limited access to personal information within our organization
- Secure data storage with industry-standard safeguards
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we work diligently to protect your information.
Your Rights & Choices
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information in certain circumstances
- Opt-Out: Opt-out of marketing communications at any time
- Data Portability: Request a copy of your data in a structured format
- Restriction: Request restriction of processing in certain situations
Marketing Communications
You can opt-out of receiving marketing emails from us by:
- Clicking the “unsubscribe” link in any marketing email
- Adjusting your email preferences in your account settings
- Contacting us directly at shangguansongping@gmail.com
Please note that even if you opt-out of marketing communications, we may still send you transactional messages related to your orders, account, or policy updates.
Children’s Privacy
Our Policy Regarding Children
WhispercCamp is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at shangguansongping@gmail.com. If we learn we have collected personal information from a child under 16, we will delete that information promptly.
International Data Transfers
Cross-Border Data Transfer
WhispercCamp is based in the United States. If you are accessing our website from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
The data protection laws in the United States may differ from those in your country. By using our website or providing us with your information, you understand that your information may be transferred to our facilities and to third parties with whom we share it as described in this Privacy Policy.
Policy Changes
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes to this policy, we will update the “Last Updated” date at the top of this page. For significant changes, we may also provide more prominent notice, such as adding a statement to our homepage or sending you an email notification if we have your email address on file.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Questions About Our Privacy Policy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please don’t hesitate to contact us.
WhispercCamp, Phase III of Zhongjun Siji Sunshine, Taizhang Investment Zone, Zhangzhou City, Fujian Province, China, Postcode 363107
+86 15260205669 (Mon-Fri, 9am-5pm PST)